This Privacy Policy explains what personal information 91ph collects from players in the Philippines, how we use it, and the rights you have over your own data. By registering an account or using the platform, you agree to the practices described here. If you have questions, the FAQ page is a good place to start.
When you register an account on 91ph, we collect the personal details you submit during the sign-up process, including your full name, date of birth, email address, and contact number. We also collect payment-related information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawals in Philippine pesos. If you contact our support team, we retain records of that communication to help resolve your query and improve ourservice. All information collected at registration is required to verify your identity in line with Philippine regulations and responsible gaming obligations. We do not collect more data than is necessary for the purposes described in this policy, and you will always be informed if we need additional information from you.
When you access the 91ph platform, certain technical data is collected automatically, including your IP address, device type, browser version, operating system, and session activity logs. This information helps us maintain platform security, detect unusual login patterns, and ensure that the gaming experience is stable and responsive on mobile devices commonly used by players in the Philippines. We also collect data about which games you play, how long your sessions last, and which features you interact with most, so we can improve the platform over time. Automatic data collection does not involve reading your private messages or accessing files stored on your device. This data is processed in aggregate where possible and is not used to build individual advertising profiles. If you access the platform through our mobile app, device identifiers may also be collected to support app functionality and push notifications where you have opted in.
The personal data we collect is used primarily to operate your account, process transactions in Philippine pesos, verify your identity, and deliver the gaming services you have signed up for on 91ph. We also use your information to comply with legal and regulatory requirements applicable in the Philippines, including age verification and anti-money laundering obligations. Where you have given consent, we may send you platform updates, promotional offers, or notifications about new games — you can opt out of these communications at any time by contacting support. Your data may be used to monitor for responsible gaming indicators, such as extended session lengths or rapid deposit patterns, so that we can offer timely support where needed. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. Internal analytics using your data are conducted only to improve platform performance and player experience, not to sell insights to third parties.
91ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally obligated to do so. If 91ph undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not share your gaming history or financial data with advertisers. Any third-party partner that handles your data on our behalf is required to maintain security standards consistent with this Privacy Policy.
We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 91ph platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our security practices are reviewed regularly to keep pace with evolving threats, and staff who handle personal data are trained on data protection obligations. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine authorities as required by applicable law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage players to use strong, unique passwords and to keep their login credentials confidential. If you suspect any unauthorised access to your account, please contact us immediately at [email protected].
As a registered player based in the Philippines, you have the right to request access to the personal data we hold about you, to ask for corrections if any information is inaccurate, and to request deletion of your data subject to our legal retention obligations. You may also object to certain types of processing or ask us to restrict how we use your information while a dispute is being resolved. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We will respond within a reasonable timeframe and in accordance with applicable Philippine data protection law. If you are not satisfied with how we handle your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to making this process as straightforward as possible for all players.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically kept for a minimum period specified by applicable financial and gaming regulations, even after an account is closed. Data that is no longer needed for any legal, regulatory, or operational purpose is securely deleted or anonymised. If you request deletion of your account, we will remove your personal data from active systems within a reasonable timeframe, retaining only what we are legally required to keep. You may contact [email protected] to ask about the specific retention periods that apply to your data. Our retention practices are reviewed periodically to ensure we are not holding information longer than necessary.
91ph may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable Philippine law. When we make material changes, we will notify registered players through the platform or via the email address linked to their account. The updated policy will be published on this page with a revised effective date, and continued use of the platform after the changes take effect constitutes your acceptance of the updated terms. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have questions about any update, the FAQ page is a helpful starting point, or you can reach us directly at [email protected].
Effective date: 2025
For data-related enquiries, contact us at: [email protected]
Quick answers for Philippines players who want to understand how their information is used.
Now that you know how we protect your information, you can register with confidence. Creating an account is free and takes just a few minutes — full access to the game lobby awaits.